- Ensuring smooth and effective communications within the firm and outside the firm;
- Organising and overseeing the diaries of the members of the firm
- Scheduling meetings, phone calls and videoconferences
- Welcoming and registering new clients, scheduling first consultations and follow-up consultations;
- Providing clear and transparent information to clients about the firm’s invoicing policy;
- Editing the firm’s written communications
- Management of case files.
- 1999 : Swiss federal certificate in sales management/li>